Services

Everything between the customer and the general ledger.

We build and implement the operating software for automotive, parts and tire businesses — point of sale, warehouse and B2B, payments, AI, and the reporting that ties it together. Take the whole platform, or the pieces that fix your worst bottleneck first.

01 — Point of sale

POS & shop management

A counter system that keeps up with a busy Saturday morning: fast lookup, clear pricing, and a ticket that becomes a work order without anyone re-typing it.

  • Quotes, estimates, invoices, work orders and repair orders in one flow
  • Bay and technician scheduling, labor times, job status and customer updates
  • VIN decode and vehicle history, customer and fleet records, service reminders
  • Cores, returns, warranty claims, road hazard and special orders handled natively
  • Works on the counter terminal, a tablet in the bay, or a phone on the lot
Work order · Bay 3
Job
4 tire fit & balance, alignment check
Vehicle
2019 Ford F-150 4WD
Technician
Assigned · 1.8 hrs booked
Parts
Reserved from stock, transfer raised for 2
Customer
Text sent: "Vehicle ready 3:40pm"

02 — Catalog & stock

Parts, vehicle fitment & inventory

The difference between a good counter system and a bad one is whether the right part comes up first. We build fitment and availability into the same search.

  • Year/make/model/engine fitment with ACES and PIES catalog data
  • Tire search by size, load index, speed rating, season and brand, with DOT tracking
  • Interchange, supersession, kits, sets and substitution suggestions
  • Live availability across stores, warehouses and supplier feeds — with lead times
  • Min/max and forecast-driven reorder points, cycle counts, barcode and label printing
Catalog lookup
Search
"F150 2019 front brake pads"
Fitment
Filtered to 4WD · 5.0L · front axle
Options
Good / better / best with margin shown
Stock
Store 2 · DC · supplier next-day
Adds
Rotors, hardware kit and fluid suggested

03 — Wholesale

B2B, warehouse & distribution

Solutions for the businesses behind the businesses: jobbers, warehouse distributors and suppliers who need trade customers to order without picking up the phone.

  • Trade customer portal with their pricing, their history and their account balance
  • Contract, tier and matrix pricing, quotes, backorders and standing orders
  • Purchasing, receiving, put-away, pick-pack-ship and returns with scanner support
  • Delivery routes, driver manifests, proof of delivery and hot-shot runs
  • EDI and API ordering for the customers and suppliers who expect it

Order

Portal, EDI, API or counter — every channel lands in the same order book.

Price

Customer-specific pricing applied automatically, with margin visible before it ships.

Fulfill

Pick, pack, ship or transfer, with short-ship and backorder handling that customers can see.

Deliver

Routed, manifested and confirmed — then invoiced and posted without a second entry.

04 — Money

Payments & financing

Taking payment should be the easiest part of the sale, and getting paid should not depend on someone chasing statements at month end.

  • Integrated card present, tap, online and pay-by-link — reconciled to the ticket
  • House accounts, credit limits, statements, ACH and automated AR follow-up
  • Consumer financing and installment options offered at the counter, not after the fact
  • Deposits, partial payments, split tender, refunds and core credits
  • Processor choice kept open, so your rates stay negotiable
Tender options
Retail
Card present, tap, cash, split tender
Online
Pay-by-link, portal payment, saved cards
Trade
House account, credit limit, ACH, statements
Consumer
Financing and installments at the counter
Back office
Auto-reconciled to AR, inventory and GL

05 — Applied AI

AI solutions, aimed at real work

We use the newest models where they earn their place — reading documents, drafting quotes, answering the phone after hours, and spotting the pattern nobody had time to look for. Not a chatbot bolted to a homepage.

  • Counter copilot — plain-language parts lookup that respects fitment, stock and pricing rules
  • Demand forecasting — per part, per location, per season, feeding reorder points
  • Document capture — supplier invoices, packing slips and claims read and matched automatically
  • Quote and follow-up drafting — from a photo, a VIN or a phone note, ready for a human to send
  • Voice and chat agents — booking, order status and hours, handed to a person when it matters
  • Anomaly detection — margin erosion, shrink, pricing mistakes and duplicate invoices

Guardrails

AI you can put in front of customers

Every AI feature is grounded in your catalog, pricing and stock — it answers from your data, shows where the answer came from, and hands off to staff when it is not sure.

  • Your data stays yours
  • Human in the loop
  • Auditable answers
  • Scoped permissions

Start with one use case, measure it, then widen. That is how these projects succeed.

06 — Integration

Overall solutions that fit SAP and the rest of your stack

Bigger operations rarely get to start clean. If SAP is the system of record, we integrate with it properly — master data, pricing, documents and postings flowing both ways, with reconciliation you can prove.

  • SAP S/4HANA and SAP Business One — items, customers, pricing, orders, invoices, stock movements
  • Accounting and ERP: QuickBooks, Sage, Dynamics, NetSuite and others
  • Catalog, supplier and marketplace feeds, plus EDI for trade partners
  • Documented REST APIs and webhooks, so your team can build on top of it
  • Monitoring, retries and error queues — integrations that tell you when they break
Typical SAP flow
Inbound
Item master, customers, price lists, credit status
Outbound
Sales orders, invoices, receipts, stock movements
Timing
Near real-time, with scheduled full syncs
Control
Field mapping, transform rules, dry-run mode
Proof
Reconciliation report per day, per document type

07 — Visibility

Real-time analytics dashboards

One place to see how the business is running right now — by location, by department, by technician, by customer — instead of three exports and a spreadsheet.

  • Sales, gross profit and margin by store, category, brand and salesperson
  • Inventory turns, fill rate, aged and dead stock, transfer and backorder health
  • Bay utilization, technician hours and efficiency, average ticket and job cycle time
  • AR ageing, credit exposure and customer profitability
  • Alerts and scheduled reports by email, plus exports your accountant will accept

Sample KPIs

MarginBy store & category
TurnsBy location & brand
Fill rateFirst-pick success
TicketAverage value
EfficiencyBilled vs clocked
Aged AR30 / 60 / 90

08 — Partnership

Implementation & support through the process

Changing the system a business runs on is a serious undertaking. We plan it around your trading, not around our schedule, and we stay involved afterwards.

  • Discovery and process mapping before anything is quoted or built
  • Data migration: catalog, customers, pricing, open orders, balances and history
  • Pilot location first, parallel running where it makes sense, then a staged rollout
  • Role-based training for counter, warehouse, technicians and back office
  • Ongoing support with a named contact, response targets and a roadmap you influence

Support that knows your setup. Existing customers reach the team directly at support@aicapabl.com — the same people who built and configured your system, not a ticket queue in another time zone.

Engagement shapes
Platform
Full POS / B2B implementation and rollout
Module
One area first — fitment, warehouse or payments
Integration
SAP or ERP bridge to what you already run
AI project
A scoped use case, measured against a baseline

Pricing & demos

Priced around your operation, not a seat count

Every business here has a different mix of counters, warehouses, locations and integrations, so we quote after we understand yours. What we can tell you up front is how the numbers are put together.

Modular

Start with the module that fixes the biggest problem — POS, warehouse, payments or an AI use case — and add the rest when it earns its place.

Pay for what you run

Transparent

A clear implementation figure and a predictable ongoing subscription, with integrations and custom work quoted separately and openly.

No surprise line items

Measured

We agree the numbers the project is meant to move — labor hours, turns, fill rate, margin — and review them with you after go-live.

Accountable to results

Request a demo & quote

Or email tim@aicapabl.com with a sentence about your business — we will come back with the questions that matter.